Today's unseen digital laborers resemble the human who powered the 18th century Mechanical Turk.
These quieter places on Twitch are more evocative of a slower form of entertainment, not unlike Norway's slow TV.
Amazon has long fancied itself an urban enterprise. Is its pivot to smaller communities a way to avoid messy politics?
Last week, Amazon CEO Jeff Bezos (net worth: $150 billion) boasted about his company's recent decision to raise its minimum wage to $15 an hour. For some useful perspective on what that means for actual humans, we now bring you the thoughts of a longtime Amazon customer service employee.
I spent two weeks in the underbelly of Amazon's fake review economy and emerged questioning our collective trust in the stars.
Universally recognized by Amazonians and a nobody to the rest of us, he’s, well, peculiar—and an unexpectedly rich symbol of the tech giant and its culture.
Amazon’s HR chief, former engineer Beth Galetti, is hiring hundreds of people a day. As the company’s workforce swells, so do her challenges.
Internal documents obtained by Motherboard detail the planning of an anti-package theft operation that used fake Amazon boxes rigged with GPS location trackers.
Our beaky, future overlords are done biding their time. The first part of their grand plan has been initiated.
A global team reviews audio clips in an effort to help the voice-activated assistant respond to commands.
Prime members get monthly horoscope readings paired with suggestions to spend more money on Amazon products.
She says that she's looking forward to the day when warehouse jobs are automated out of existence. "It's either that or we all sit there and sort all [packages] manually," she says. "And I do not want that as a prospect."
This eye-catching example was spotted and corrected. But what if such algorithmic interference happens all the time, including in ways we don't even notice?
A few years ago, regulators in Germany and Great Britain investigated this practice and it was dropped in Europe. The threat of regulation or impending investigations might be at fault for causing Amazon to drop price parity agreements in the United States as well.
Amazon's warehouses are called fulfillment centers, with no apparent appreciation for irony.
The tower was at the center of a heated tax battle between Amazon and Seattle last year that became emblematic of the company's troubled relationship with its hometown.
A supplement company paid a third-party website to write misleading reviews about a weight-loss drug
The problem of distrust runs deeper than social media, with Amazon's recommendation algorithms also pushing people towards anti-vaxx content
Amazon hasn't released information about how they choose their "choice" products — but based on this video, we're going to assume it has nothing to do with the actual efficacy of said products.
Suddenly, Alexa has a lot of opinions on what you do in the loo.
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